I engageded thier tech support team and provided them with detailed information concerning the problem and was answered by someone using incomplete sentences saying that I couldn't sync from a NAS using SMB because MAC extended attributes were not supported by SMB which hasn't been true for several years. This is absolutely not true if you want to sync to or from network attached storage devices (NAS). The GoodSync website clearly states that Mac extended attributes are preserved during file syncronization. Simple file syncronization tasks are easy to setup and can be easily autimated if needed. GoodSync has a good UI that is intuitive and the manual is excellent. you need to backup on Mac to actual disk formatted by Mac. Tech: yes, you NAS does not support any such thing. All of his responses were similar, no matter what information I provided. Here is one response a GoodSynch tech to a carefully crafted question from me that contained relevant log entries and observations. I really wanted to like this product and even offered a suggestion for a workaround but they weren't interested. Applications from other companies support syncing Mac extended attributes over SMB to a NAS albeit with a worse UI and poor documentation.
GoodSync has a slick website that promises a critical feature that they can't deliver and thier tech support is rude, unhelpful and technically out-of-date.
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